Creating a New Year's Resolution for Your Business

With the onset of a New Year, many people set a personal New Year’s Resolution.  The New Year represents a fresh start and resolutions are generally ones that will improve your personal health, relationships, or life in one way or another.  Have you ever thought about setting a New Year’s resolution or two for your business as well?  The New Year is a great time to reassess, and set the tone for the year to come.  Setting a business New Year Resolution can help you focus your business or discover new ways to meet your Mission Statement.  Just as each personal goal is tailored to your desires, so to the goals for your business resolution must also be tailored to the service or product you provide.  Below are some questions and suggestions to get you on the right track to setting your business New Year’s Resolution.

• Assess and identify customer/client’s needs – What can make their experience easier? What do they desire that you can provide?  Can you streamline a lengthy process or slash delivery/waiting times?
• Delegate - Have employees stepped up and filled certain duties during the previous year? Have they proved themselves to be competent and interested in a certain area?  If so, consider giving them more responsibility in this area.
• Succession Planning – If someone were to hand in their notice or announce retirement tomorrow, would there be anyone who could step in and take their place?  Do you have an effective cross-training program in place?
• Be More Productive – Are there new technologies that you are not taking advantage of? Could file sharing software make it easier for your employees to collaborate on documents internally or share them with clients? Is there new software on the market that simplifies and/or streamlines your current process?
• Keep Learning – With today’s ever increasing technological advances, it’s easy for opportunities to pass you by.  That is why continuing education is critical to staying on top of trends in your industry.  Are there any trade shows/conferences/conventions/seminars/classes that could improve your knowledge and that would work with your schedule?  If you already attend one or two, but they are the same you have always attended, are there any new ones that might benefit you in a different way?
• Give Back to the Community – Giving back to the community is a wonderful thing in and of itself.  It is also a great way to leave potential clients/customers with a positive image of your business. Is there any way your services or products could benefit the community?  Could you sponsor a non-profit event or program? 

 Once you set your resolutions, it is important to make them attainable.  If possible, set milestones along the way to full goal achievement.  And don’t forget to share your business resolutions with your employees, if appropriate, so they can join in and assist you in success!